Customer Service
How can we help you?

 

For customer service or a copy of your patient care report:
Call 510-746-7007
Email CustomerService@patientsplus.com

For billing questions:
Call 510-746-7006
Email Billing@patientsplus.com

 

Business contact information

 

Patients Plus -- California

Office 510-746-7000
Toll-free 1-855-887-7587
Fax 510-746-5707

Operations Manager - Ed Prieto
Office 510-746-5721
Email eprieto@paramedicsplus.com

 

 

Patients Plus Promise

We deliver world-class service.

  • Excellence -- All EMTs and paramedics are certified and all vehicles are fitted with advanced technologies.

  • Promptness -- We arrive where you need us, when you need us.

  • Compassion -- Our culture emphasizes courtesy and kindness.

  • Helpfulness -- We go the extra mile to expedite patient care.

Our 24/7 Pledge

Service 24 hours a day, seven days a week.

  • ACE-accredited medical dispatch center.
  • Sanitary, comfortable and well-maintained vehicles.
  • Certified EMTs and paramedics with uniforms and photo IDs.
  • Safe and confidential transport per HIPAA regulations.
  • Compassionate professionals, driven to provide excellent care.
  • Radio-dispatched units with GPS and advanced medical technology.
  • On-time pickup and delivery as requested.
  • Commercial insurance coverage that exceeds state standards.
Going the Extra Mile

At Patients Plus, we'd like the opportunity to work with you and your organization. Feel free to contact us anytime at 510-746-7000 or toll-free at 1-855-887-7587.

  • Competitive rates
  • Flexible scheduling and availabilities
  • Multiple levels of service
  • Customer-oriented philosophy
  • Other benefits of Patients Plus